VoIP / SIP

This feature is currently only available on James.
A valid SIP-service provider needs to supply the required credentials. ZoraBots cannot be held accountable for any service provided by external third-parties.

Tap the option VoIP / SIP to show the configuration options for the VoIP-settings.

This option is only used by the Call for help item in the kiosk. This function can be linked to the button at the top of James or in the kiosk, but by default, this function is not linked.
voipsettings

On this page the user can:

Toggle the VoIP on or off

Tap the option VoIP / SIP enabled to enable or disable the Call for help function on James.

Switch the type of VoIP-call

Tap the option Call type to select the type of call to make (primarily based on the current settings).

The current system only supports 2 types of calls, specifically Verklizan- and Default type calls. Most online SIP/VoIP service providers can be contacted using the Default call type.

Enter the settings for the VoIP

Enter the credentials - provided by a support call center (e.g. Verklizan) or by an VoIP service provider (e.g. voipcheap.com) - in the required fields.

Type Explanation Example

VoIP / SIP Server

The server to contact for sending/receiving the data

sip.voipcheap.com

(Local Profile) Username

The username used to log in to the remote VoIP Service Center/website

abcde

(Local Profile) Password

The password used to log in with the Username-account

abc123

(Local Profile) Port

The port number used by the remote provider to send/receive the VoIP- and credential data

6005

Peer profile Username / Call destination

The contact or service to connect to using the VoIP service(s)

zyxwv

Peer profile Password (Verklizan only)

The password needed to connect to the Peer contact

abc123

Peer profile port / Call destination port

The port-number of the system/person to connect to

5006

Device ID

A unique identifier for the device used to connect to the VoIP service provider

192837

When using the site voipcheap.com, make sure the setting Allow SIP Server access is enabled in the profile settings. Similar restrictions may apply to other voip-service-providers.

View the VoIP Error messages

Tap the option Error messages in the VoIP settings page to display a list of error(s) during the VoIP call(s).

voiperrorlogs
  • Tap the button Refresh to update the list of error-logs shown in the list.

  • Tap the back-button (ios arrow back) to return to the settings.