Getting started

This section describes how to start using James straight out-of-the-box.

The original box is needed should the robot need maintenance.


Out of the box

First of all, how to get the robot out of the box?

Lift the cover

Lift the outer cardboard cover up so the styrofoam protection is shown.


Place it to the side before continuing.

Remove the accessories

Remove the charging station (1), power-cable (2) and quick guide (3) from the top of the box.


Put them aside for now.

Remove the styrofoam cover

The following steps should be used to unpack James.

  • Lift the cover off the robot

  • Split the middle styrofoam cover to reveal James

  • Lift James out of the base-styrofoam


Re-assemble the box

Use the earlier steps in reverse to re-assemble the box.

  1. Re-attach the middle cover(s) on the base of the box

  2. Place the styrofoam cover on top

  3. Cover the styrofoam with the cardboard cover


Charging James

Once removed from its protective cover, the robot needs to be fully charged before it’s first use. It is recommended to use the charging station.

The following precautions should be taken into account when using the charging station:

  1. During the setup, connect the power adapter to the power grid before connecting it to the charging station.

  2. Don’t expose the charging station to direct sunlight. This may cause the robot to be unable to find the charging station.

  3. Ensure the eye is always visible to the robot.

The 'eye' on top of the charging station needs to be spotted by the robot to find the charging station. In case the socket is on the other side of the charging station, make sure the cable is behind the sensor on top of the charging station.

Placing the charging station

Before placing the charging station, ensure the intended location meets the following requirements:

  • Plenty of clear space for the robot to safely dock with the charging station

  • A flat floor, so the robot can dock with the charging station

  • A flat back-surface for the charging station to lean against (no tilting)

For example:


Once the location has been validated, the charging station can be placed.

validsetup temp

Charging James on the charging station

For James to always have its correct position on the loaded map, the robot should always be started while on its charging station.

Move the robot by hand when it is still turned off so the connectors at the back of the robot connect to the connectors on the charging station.

External view




Charging indicator

The power button will light up in blue if the robot is charging.


Recharging James

You can tell James to go to the charging station, press "Go to charging station" on the battery icon in Kiosk, or use ZBOS Control to go to a charging station.

Alternatively, if you want to manually move James to the charging station:

  • Turn the robot off

  • Connect the robot to the charging station

  • Turn the robot back on

This is to ensure that James does not lose its current position on the map.

Initial setup

Once the robot has been connected to the charging station and is charging, the initial setup can be performed. Push the power-button to turn James on.
Once the robot has been turned on for the first time, the initial setup will start.

Language Selection

The first step is to select the language the robot will use. By default English, French and Dutch are available.

This language will be used for:

  • The remaining setup-display (display-language)

  • The language James will listen to (voice-commands)

  • The default language when rebooting the robot (initial microphone configuration and display)

  • The subsequent default-language for starting kiosks and/or voice-commands (These options can be changed later in the settings).

Microphone Calibration

The next step is to calibrate the microphone. The microphone needs to be calibrated every time the robot is booted.

Calibrate the microphone by following the instructions shown on the screen.


Configure the WiFi

The next step is to configure the WiFi and/or hotspot.

Tap the option Hotspot (1) to calibrate the password for the hotspot of the robot.

Tap the name of the network (2) to enter the password for the local wifi-network.


Connecting to the robot

Finally, a page containing the information to connect to the robot is shown.


Scan the QR-code shown in the connection-page of ZBOS Control to connect to the robot. For more information, see the manual for ZBOS Control.